Since starting Carshaw Ltd in 1987, Alan Shaw has been very focussed upon a "right first time" approach that is achieved by good planning and preparation. The concept of continual improvement is enshrined in Carshaw's policies and procedures and underpins the consultancy and training provided for clients. These efforts are directed to helping client organisations with their own "improving workplace performance" so that they can work towards achieving their desired levels of excellence, often including formal assessment and certification.

Much of Carshaw’s new business comes from client recommendation and referral, so the achievement of top scores in the "overall satisfaction" and "would you recommend" categories of independent client feedback to the British Accreditation Bureau is very reassuring.

Bill Moses is a highly experienced chartered designer of over 25 years standing. He founded Design 4 Associates and D4 Communicators in 1995 and achieved Certified Practitioner status in 1999. Bill's experience has enabled him to offer an impressive range of marketing services for SME businesses and he advises larger organisations on specialist project work.

Bill offers design, PR and sales support for component manufacturers in the building, HVAC and agricultural sectors. His consultancy includes product assessment and development, exhibition management, a technically based press release service and the supply of promotional and technical material including digital information.

Ann Holloway is a qualified learning & development specialist with over 20 years experience. She established Amethyst Learning & Development in 1990. Today, Ann runs mentor development programmes for organisations and professional bodies across the UK. In conjunction with Jane Smith of Wordsmiths she is soon to publish an audio learning package on coaching and mentoring.

Ann is a qualified IIP UK approved Advisor, Assessor and Practitioner Developer and is a specialist with the Leadership & Management Model. Ann also designs and delivers a range of customised management development solutions for companies of all sizes. In addition, she is an expert NVQ assessor and verifier and manages her own OCR centre delivering Learning & Development and Management NVQs.

Jean Hill has over 20 years experience in the field of management development and was founding Director of Moffat McEwan in 1997. Since then, Jean has worked with over 200 firms, ranging from sole practitioners to 100 plus partner practices in the legal, medical and related professional sectors. Jean’s time is devoted to her Moffat McEwan clients and as Organisational Development Director for Redmayne Bentley, a national firm of private stockbrokers based in Leeds.

Moffat McEwan, which specialises in providing management development to the professions, is a recognised national provider of training and consultancy for the Law Society. It also works in partnership with the Medical Protection Society to deliver management training to GPs and practice staff which is endorsed by the Institute of Leadership and Management.

Jonathan Webb is a highly experienced Facilitator and Business Coach with over 20 years experience in personal and team development, working with organisations in the UK and abroad. His operational management experience in the service sector enables him to provide a pragmatic approach to developing people to enhance their business and become leaders in their field.

He is an Advisor and Assessor for the Investors in Excellence standard and is on the London Excellence Awards project team. His business, Webb Development, has worked with a variety of sectors of business including property management, retail, oil and petrochemical, mobile communications, hotels, pub companies, borough councils and housing associations.